AV Casino Verification: KYC Triggers, Documents and Checks

AV Casino verification can be used to confirm a player’s identity and location. Standard Verification applies when total website transactions reach or exceed USD/EUR 1,000, while payments or withdrawals can be restricted until the required checks are completed sufficiently.

When Standard Verification Applies

The USD/EUR 1,000 total-transaction threshold is one confirmed trigger for Standard Verification. It is not the only situation in which verification can be requested.

• Standard Verification applies when total website transactions reach or exceed USD/EUR 1,000.
• Verification may also be triggered by significant AML/CFT risk.
• Suspected breaches of the Terms can lead to additional verification.
• Staff may decide that verification is necessary in an individual case.

These triggers mean that the account does not necessarily have to reach the transaction threshold before a KYC request can arise. Risk-related or account-specific circumstances can also lead to verification.

Identity and Selfie Documents

Standard Verification can require a copy or photograph of an identity document. The requested ID is used as part of the identity-check process rather than as the only possible verification requirement.

AV Casino can also request a photograph of the user holding the requested documents. This adds a direct connection between the account holder and the documents supplied for the KYC check.

• A copy or photo of an identity document may be required.
• A photo of the user holding requested documents may also be required.

The exact document set can vary because the policy allows additional checks beyond the basic identity document.

Payment Card and Wallet Verification

Payment verification checks whether the payment instrument is connected to the account holder. Cards and electronic wallets use different identifying details.

• Payment-card verification can require a photograph of the card.
• The cardholder name must match the account holder’s name.
• The CVV and middle card digits may be covered in the card image.
• For an electronic wallet, the wallet email must match the email used for the account.
• Anonymous payment instruments, including anonymous cryptocurrency or wallet arrangements, are not accepted.

The ownership requirement is therefore checked through the identifying information attached to the payment method. For a card, the holder’s name is the relevant match; for an electronic wallet, the registered email is used.

If the original payment instrument cannot receive funds, a withdrawal can instead be directed to a bank account or another payment instrument whose ownership can be reliably established. The alternative still needs to be connected to the account holder rather than to an unrelated third party.

Address and Additional Financial Evidence

Verification can extend beyond identity and payment-method checks. Address evidence may be requested, and additional financial or employment documents can also form part of the process.

• A utility bill may be used as address evidence.
• A telephone bill can also be requested for address confirmation.
• A bank statement may be requested during additional verification.
• A workplace letter may be requested.
• A tax assessment notice may also be used as additional evidence.

These documents are possible verification requirements rather than a fixed list that every account must provide. The exact request depends on the verification being carried out.

Handwritten Note and Call Checks

Some verification requests can include an additional photograph with a handwritten note. The accepted note contents include the registered email address, the date of the request and a confirmation code.

The Support Team can also use a telephone call as part of verification, including a video call. This provides another form of account-holder verification when additional checking is required.

• The handwritten note can contain the registered email.
• It can include the date on which the photo was requested.
• It can include a confirmation code.
• Verification can include a telephone or video call with the Support Team.

How Verification Affects Withdrawals

Verification status can directly affect access to withdrawals. AV Casino may restrict payments or withdrawals until verification is sufficient, and withdrawals can be temporarily restricted while the verification process is still in progress.

Applicable verification checks must be completed before withdrawal approval. This makes KYC a prerequisite for approval where the account has been selected for those checks.

A separate identification threshold also applies to higher withdrawal requests. A withdrawal above USD 1,000 triggers an identification procedure using a copy or digital photograph of an identity document, and additional documents may also be requested.

The USD/EUR 1,000 Standard Verification threshold and the above-USD 1,000 withdrawal identification rule refer to different triggers. One is based on total website transaction volume, while the other applies to the amount of an individual withdrawal request.

Verification Questions

When Can AV Casino Verification Be Required?

KYC can be requested to verify identity and location. Standard Verification applies when total website transactions reach or exceed USD/EUR 1,000, and it may also be triggered by significant AML/CFT risk, suspected Terms violations or a staff decision that verification is necessary.

Which Identity Documents Can Be Requested?

A copy or photograph of an identity document can be requested. Verification can also require a photo of the user holding the requested documents.

How Is a Payment Card Checked?

Payment-card verification can require a card photo. The cardholder name must match the account holder’s name, while the CVV and middle card digits may be covered.

What Additional Evidence Can Be Requested?

Address verification may require a utility bill, telephone bill or another accepted address-confirmation document. Additional verification can also include a bank statement, workplace letter or tax assessment notice.

Can Verification Include a Handwritten Note or Video Call?

Yes. A handwritten-note photograph can be requested with the registered email, request date and confirmation code. Verification can also include a telephone or video call with the Support Team.

Can Verification Delay or Restrict a Withdrawal?

Yes. Withdrawals may be temporarily restricted while verification is in progress, and applicable verification checks must be completed before withdrawal approval.

What Happens Above a USD 1,000 Withdrawal?

A withdrawal above USD 1,000 triggers an identification procedure using a copy or digital photograph of an identity document, and additional documents may also be requested.